Consumers are urged to report any Mercury Minivans/Van problems to the National Highway and Traffic Safety Administration (NHTSA). When enough reports are collected, the NHTSA will investigate and deterimine the root of the Mercury Minivans/Van problems. Once the results of the investigation are made public, either the manufacturer or the government will issue an auto recall to resolve the situation. If the Mercury Minivans/Van recall issued affects your car model, an official safety recall notice will be sent via postal mail. This official Mercury Minivans/Van recall will give a report of the situation and instructions of how and where to fix your vehicle.